We stayed at the Riu from May 1 till May 11, 2004. My complaint is this is listed in Apple's books as a 5 golden apple. Not at all true. At best this is a 4 apple. This was my 7th Apple all-inclusive trip with my husband. We stayed at the Iberstar Tucan last year and were much happier with our trip. I will not be going back to Puerto Vallarta for a long time.
Our room at the Riu had walls made of paper and the pool was small for such a big resort. People's rooms were also broken into and were told the police would be called when management was on duty. What is up with that? Our travel agent said we would have to write a letter about our trip since Apple has no 800 numbers to call and complain. BS!
Any one else ever stay at the Riu in Puerto Vallarta?