by McFarlandH » Tue Aug 21, 2007 10:24 am
* This was posted for kmicha *
Greetings everyone, we also just returned from the Globus Colosseum to Big Ben Tour. We met many new friends on the tour including the Mcsherry family who has posted comments here.
I just want to say that overall we enjoyed the tour although it was at a grueling pace and as a family tour we feel it would be hard on children. Gayle and I took 4 girls from 17 to 23 and it was tough on us so imagine young ones. The itinerary was good and we enjoyed the places we visited. Our main tour guide Hannie was outstanding and made everyone feel like we were a family. She was informative and funny. I think we were all very sad to see her leave us in London. All the guides were well informed and did a good job; some of course were more colorful than others. There were some down sides to the GLOBUS tour and they were as follows: Locations of the hotels were horrible with the exception of Switzerland. In Rome for example it cost me $20. .00 every time I left the door to get anywhere, and $20. .00 to get back. The hotel was nice, but as we were trapped miles from anything you were limited to get whatever you wanted from the hotel. They had no vending machines and if you wanted anything at all you had to go to the bar or the restaurant which was only open certain hours. If you wanted snacky things for your kids forget it, they did not exist. I purchased 4 small plain personal pan pizzas and some cokes when we arrived. It was $120. .00 plus the service charge for room service. One night I purchased a mixed drink in the bar while talking to another guest, It was $35. .00 for a small drink! PLEASE charge me $3. .00 for a small bottle of coke that cost $1. .00 at home but do not gouge me and charge $7. .50!!! I was already losing money in the Euro dollar exchange. I felt that GLOBUS should not have allowed this disgusting gouging practice by the Hotel Pamphille after all I paid a lot of money for this tour and did not expect to be further bludgeoned over the head by these hotel people.
The hotels in general were satisfactory except air conditioning they all were poor functioning except the Hilton Metropole in London. The pools were kind of a joke too, I mean you are out all day, it is hot, you are weary and your kids want to hit the pool, Sorry they close at 8:00 pm. Most of the dinners were at 7:30, which was after you just got in at 6:30. Did anyone ever use a pool? The only reason we had an opportunity is we arrived a day before the tour and stayed a day after the tour ended. Otherwise even when we traveled the pools were closed when we arrived. Why do these people close a pool at 8:00pm at least make it 10:00 pm? I think everyone enjoyed our hotel in Switzerland; it was the ONLY hotel you could walk outside and be in the city, although small, at least you could walk around, shop, and look in windows. Hotel locations in general were distant from anything. In London the Metropole was in what I saw as an unsafe area for most Americans. My family walked a mile or so before we even saw someone who resembled a Brit. I would have never walked outside the hotel at night, even to walk around the block. I felt the neighborhood was unsafe.
Enough on accommodations! Now on to food.. .. . The night we arrived we had a nice dinner at Quo Vadis our welcome dinner. This was nice although there were really no choices given they just brought out Veal which I do not eat nor does my family. The people were accommodating and did bring us chicken and pasta which was great. This was no doubt the best of the provided dinners we received. I am happy to say we went out several times to eat so we could enjoy the taste of the region. The dinners provided were very limited and there were really no choices for children, and this was a family tour. Food was bland and most of the time looked like it was cafeteria food just thrown in a serving dish. Personally I could not eat most of it. One thing that really hit me was Switzerland, loved the town, loved the hotel and people but after traveling all day to get there and to sit down to CURRY chicken was pretty disgusting. I know everyone else felt the same. This was not a typical Swiss dish, what really happened was that there were several Globus tours there with several bus loads of Indian people. We got what they got! This was not very nice of Globus. Personally I paid a lot of money for this tour and expected dinners for us not to get leftovers from another ethnic group. I have a business in India, but the food is spicy and not for most people. I expected to be treated as a tourist in our own right and served proper food.
Breakfast were horror stories, powdered eggs, soupy and nasty everyday and almost raw bacon, If it wasn't for some fruit and croissants I would have starved. We were always told Europeans do not cook breakfast, hey how difficult is it to fry an egg?
That was a poor excuse and because we were all Americans (and Aussie's) GLOBUS should have provide us with normal food for the group. It really just reflects they did not go out of their way even a little bit. I was even surprised they did not have something as simple as pancakes or waffles, or French toast-even in France! heheehe. Live and learn.. .. . The only decent breakfast were in England, at least there they would cook you an egg. On the upside Rome was historical and scenic, I would have like to have had a little longer time to see more of Florence, and all I saw was a museum and the leather shop. We were there for a short time. The Venice tour was fun, and probably the best part of Italy to us, at least there was a mix of people, shopping and the Gondolas!!! Grazie (Prego). . Scenery was amazing, architecture was to marvel at. On to Switzerland-easily our favorite-magnificent scenery and Mt. Titlus was the best. The air was fresh and clean. Lucerne and the other stops were fun and everything in Switzerland was clean and people were courteous. Shopping was a pleasure, prices were fair and we were not limited to the tourist areas where they just sell souvenirs. The dollar was favorable there. A US dollar was worth $1. .20!!!
Next to Paris. Paris is Paris always a beautiful city and you can never get tired of seeing the architecture. We went to the Eiffel tower the first night to see it lit up and be there when it sparkled.
The sight is breathtaking. During the day it was fantastic but there is nothing like the views at night. I am glad we went both night and day. The Louve was nice and certainly something to see. The Seine cruise was relaxing and scenic. We were let down that the day we arrived in Paris, the stores were closed. The next day when we had some free time my ladies (5 of them) all wanted to shop in Paris for clothes and things. Unfortunately the GLOBUS people had not informed us until we arrived that the tour de France race was on and the city was basically closed for the day. What a let down, Travel all the way to Paris and no one could shop except to buy some T shirts from a street vendor.
The whole tour missed the Champs de Lieze experience. Sitting at a cafe on the street watching people drive around the Arch de Triumph and the shopping. Personally I do not believe that GLOBUS was unaware of this, after all they are a tour company and are in Paris daily, are you telling me they did not know the Tour de France was going to be going on during our stay. My girls were devastated at no shopping and I personally think Globus owes us all a partial refund for this blunder. We did go to Moulin Rouge one evening for those that went they know how fantastic it was, It was worth every cent. The next day we took the bullet train to London, a great experience and a smooth ride.
Very relaxing. London was great to see and even though the exchange rate of 2 for 1 was bad for us we enjoyed the city. The hotel location was bad but we like seeing the sights. Our London tour guide was a British Gent and added flavor to the experience.
After a full morning of seeing sights we returned to the hotel with 30 minutes to eat and get ready to head off to Windsor Castle.
Unfortunately the hotel only had a snack bar with three young people working. With approx 50 people in out group and several more tours in house the place was a beehive. We went to the snack bar as they had no daily restaurant in the hotel and found they had no food. They were sold out. There were only a few things already prepared like salads that we could get. That was a real GLOBUS blunder. These poor clerks had to fend off a lot of hungry, hot, tired people. They were nice and helpful but said GLOBUS knew the situation and NEVER prepares the tourists for this. Ohhh and the Globus office was only 15 feet from the snack bar. How is that for planning? / We did not go on the Windsor tour because of this. I filed a complaint and asked for a refund for this portion of the optional tour. I still have not received a reply or a refund. We ended up taking the TUBE (subway) and going to Piccadilly Circus, there we ate and shopped and walked. We rode a British bus and even went to do the London eye, which was fantastic. On our own we had a better day. On our last day we took the tube again and went to Carnaby street for shopping everyone had a great time, we ate fish and chips in a British pub and shopped some more. We took the tube again to another area, got out and took and English Taxi to ABBEY ROAD. It was great to see the studio and the famous road crossing- Of course we took pictures of the girls crossing like the Beatles. Then we Took a Taxi back to the hotel. Our last night we went to see the play WICKED, that was the greatest, we saw Harlan and his family there and a couple of other fellow tourers. The show was fun and a highlight of London. We do wish they had a farewell dinner as well, we missed seeing our friends and many left before we could say goodbye. The last day of the tour we did see a few of our new friends at breakfast, but most had left for the airport. The last day we just enjoyed the city and relaxed before we came home. Overall we enjoyed the tour but it was far from Perfect and GLOBUS lacked some planning. I do not think I could recommend this to a family as a tour as it really did not cater to any children whatsoever. I would have to really think before I ever did a GLOBUS TOUR again. I must say Affordable tours did a great job for us and everything they said they would do, they did. They performed 100%. . We would book through them again.
I do not want anyone to get the idea I was soured on the tour but this is a feedback forum and people should know what to expect when they are spending their money. We loved the people we met, and that was an enjoyable experience in itself.
God Bless everyone and so long.. .. .
Ken, Gayle, Sarah, Shelby, Raechel, and Chelsey.